Meet your technician before they show up! Scroll down to read team member bios. Matt Hayden – PRESIDENT/CEO Holly Hayden – OPERATIONS ASSISTANT Michael Taggert – FIELD MANAGER Brandy Anderson – OFFICE MANAGER Tom Blair – WAREHOUSE MANAGER Steve Holbrook – SENIOR SERVICE TECHNICIAN Kenneth Stone – SENIOR SERVICE TECHNICIAN Christian Ramos – TECHNICIAN Jared Snider – TECHNICIAN Josh Hayden – TECHNICIAN Chris Wolford – CSR/DISPATCHER Michele Bott – CSR/DISPATCHER John Smith – TRAINEE/APPRENTICE Brandon Risk – TRAINEE/APPRENTICE Matt Hayden – PRESIDENT/CEOMatt is a King George native with over 33 years in the plumbing trade. He is a U.S. Army veteran where he was a helicopter mechanic and was last stationed in Hawaii where he married his high school sweetheart, Holly. They are proud parents of 2 incredible adult children and grandparents to an adorable grandson. When not working Matt is always looking for an excuse to get out and ride his motorcycle.Holly Hayden – OPERATIONS ASSISTANTHolly was born and raised in King George where she met her husband, Matt. She enjoys being a mom to her two adult children and Mimi to her grandson. She took a leap of faith in 2011 and left her job with a government contractor and joined her husband in running PPSI by managing the office. As the business has grown, so has her responsibilities. She continues to assist Matt in all areas of operation and jumps in wherever needed. Michael Taggert – FIELD MANAGERMichael “Doc” Taggert is a second-generation plumber and third-generation pipefitter. After receiving his first license in 1979 in his hometown of Norfolk, VA, he maintained his license during his 6 years in the Air Force by working weekends with his dad whenever he could. After getting out of the Air Force, he and his wife settled in Fredericksburg, VA in 1990. Brandy Anderson – OFFICE MANAGERBrandy is a Virginia native. She grew up in Spotsylvania County and has resided in Stafford County since 1996. Brandy is a blessed mom of 2 girls and a breast cancer warrior. She has been with Professional Plumbing Solutions since April of 2015. She started as a dispatcher, worked her way up to Office Administrator, and is now the Office Manager. Brandy is very proficient in ServiceTitan and very detail oriented. In her spare time, her interests include visiting historic sites, old train depots, and covered bridges. She knows that with faith, trust, and perseverance you can get through anything that comes your way. Tom Blair – WAREHOUSE MANAGERTom started working in the plumbing trade in 1985. He started working with PPSI in 2018 bringing with him over 35 years of experience. Outside of work Tom is a family man that enjoys fishing and spending time with his kids and 5 grandchildren. Steve Holbrook – SENIOR SERVICE TECHNICIANSteve was raised in King George County and is a loving husband and girl dad. He started in the plumbing field with PPSI in 2007. Since then, he has attended 4 years of trade school and went on to earn his Journeyman Plumbing license, Master Plumbing license, and Onsite Sewage System Operators license. Steve is a fun person to be around and impresses most people with his attention to detail at work. He is a true professional, thorough, organized, and detail oriented.Kenneth Stone – SENIOR SERVICE TECHNICIANHe was raised in Alexandria and relocated to Spotsylvania with his wife and five kids. He’s a hard working professional with 17 years of experience who enjoys fishing and spending time with family. Christian Ramos – TECHNICIANChristian was born and raised in King George, Virginia. He graduated from King George High School and enjoys hanging out with friends, playing video games, and watching football. He also likes to spend some free time at the drag strip in Maryland (MIR). Jared Snider – TECHNICIANJared grew up in Westmoreland County and graduated from Washington and Lee High School. He loves fishing, takes great pride in his skills and job, and is becoming an avid collector of Milwaukee brand tools.brand tools. Josh Hayden – TECHNICIANJosh was born and raised in King George County and is a second generation plumber. He is a US Army veteran and enjoys riding his motorcycle and running. Chris Wolford – CSR/DISPATCHER Chris is the proud father of 2 amazing children and a great husband to a wonderful wife. He and his family moved from Northern Virginia and have been in King George for almost 7 years. Chris has roughly 20 years of experience as a residential/commercial rough-in/service plumber, mostly in Old Town Alexandria. Chris utilizes his experience from the field to advise customers over the phone and get them scheduled for service as needed. In his time away from work, Chris enjoys hunting, fishing, and camping with his family as much as possible.Michele Bott – CSR/DISPATCHERMichele is the wife of a loving husband of 34 years. She was raised in Stafford County, moved away for 30 years and is happy to have returned home. She has two adult children and three super grandchildren. She has worked in customer service for over twenty years. She loves spending her spare time quilting, camping and having adventures with her grandchildren.John Smith – TRAINEE/APPRENTICEJohn is a King George native. He started working part time in the plumbing trade in 2015, then after graduating from King George High School in 2020, switched to full time. In his free time, John enjoys working on his vehicles and deer hunting with dogs. Brandon Risk – TRAINEE/APPRENTICEHe is an apprentice with a lot of construction experience. He graduated from Northumberland High School in 2020. In his spare time, he loves to hunt and fish in his spare time and complete projects around his house..