Want to join our team?

Professional Plumbing Solutions is a small, family-owned company with a friendly, relaxed work environment. Our team enjoys generous benefits and growth opportunities, as we promote the development of our team members and company. If you think you’d be a fit for our team at Professional Plumbing Solutions, see all openings below and apply online today!

Contact us at 540-775-1500 or info@myplumbingsolutions.com with any questions about the positions or application process.

  • team photo



Experienced Plumbing Service Technician

Main Responsibilities:

  • Provide residential and some commercial plumbing services to King George and the surrounding counties
  • Ability to handle service calls to customers in their homes and troubleshoot and repair/replace various plumbing items which includes but is not limited to fixtures, water heaters, well pump systems, sewer pump systems, sump pumps, water supply and distribution piping, and drain and sewer piping

Qualifications:

  • Valid VA Driver’s License and clean DMV record
  • 4 years of experience as a Plumbing Service Technician
  • Ability to complete basic paperwork like invoices, estimates, etc.
  • Motivation to see all jobs through to completion
  • Ability to complete jobs with little to no supervision
  • Flexible schedule and ability to work some weekends and after hour emergency calls
  • Ability to communicate well both verbally and in writing with customers and co-workers
  • Ability to work in a team atmosphere

Education:

  • A high school diploma or equivalent is required

Benefits for Service Technicians:

On top of working at a small, family-owned company with a friendly, relaxed work environment, technicians will also enjoy generous benefits.

  • Company vehicle to drive to/from shop/jobs
    • Can be dispatched directly from home in the morning
    • Can go directly home after the last call is completed
    • Gas is paid by PPSI
  • Company-provided iPhone
  • Company-provided iPad
  • Company-provided uniforms
    • Dirty uniforms can be turned in weekly for the uniform company to launder
  • Company credit card for fuel and approved job-related purchases
  • For each after-hours call – $50 + 15% commission of invoice total minus Emergency Dispatch Fee
  • No quotas – We have sales goals that we strive to meet, but no quotes
  • Local work – King George & surrounding counties
transportation

Company Benefits

  • Bonuses:
    • Potential company-wide bonus based on profit margin for the month and your contribution to that profit margin
    • Typically, Christmas Bonus based on company earnings and length of employment

  • Local work – King George & surrounding counties

  • Health insurance (Anthem HealthKeepers) – Eligible 1st of the month following 60 days from hire date:
    • o PPSI pays 50% of employee premium only
    • o The employee has the option to add dependent to coverage
  • Colonial Life supplemental benefits – Eligible from date of hire:
    o Life Insurance
    o Short Term Disability
    o Accident Insurance
    o Cancer
    o Hospital Confinement Indemnity Insurance
    o Specified Critical Illness Insurance

  • Dental insurance (Anthem HealthKeepers) – Eligible 1st of the month following 60 days from hire date:
    o PPSI pays 50% of employee premium only
    o The employee has the option to add dependent to coverage
  • Paid Time Off (PTO) – available 90 days from date of hire:
    o 42 hours of PTO
    o Each year on the date of hire anniversary employee receives 56 hours.
    o The maximum leave balance is 112 hours.
    o After 5 years of service, the employee receives 96 hours each year.
  • Paid Holidays – available 90 days from date of hire:
    o New Year’s Day
    o Memorial Day
    o Labor Day
    o Independence Day
    o Thanksgiving
    o Christmas

Plumbing Trainee/Apprentice

We are seeking dependable, motivated individuals with an interest in learning the plumbing trade and growing with our company!

Main Responsibilities:

  • Assist and support our Service Technicians on plumbing calls and installations as needed
  • Opportunity for growth to a Service Technician
  • In addition to on-the-job training, the right candidate has an opportunity to apply for an apprenticeship and attend trade school (if not already currently enrolled). We are a Registered Apprenticeship sponsor with the Virginia Department of Labor

Qualifications:

  • Valid VA Driver’s License and clean DMV record
  • Should have own transportation to and from work
  • No plumbing experience necessary
  • Motivation to learn the plumbing trade
  • Ability to follow instructions and complete tasks with little to no supervision
  • Flexible schedule and ability to work some weekends and after hour emergency calls as needed
  • Ability to work in a team atmosphere

Education:

  • A high school diploma or equivalent is preferred

Pay:

  • $14+/hour, depending on experience, plus overtime
  • 40 hours average per week

Company Benefits

  • Bonuses:
    • Potential company-wide bonus based on profit margin for the month and your contribution to that profit margin
    • Typically, Christmas Bonus based on company earnings and length of employment
  • Local work – King George & surrounding counties
  • Health insurance (Anthem HealthKeepers) – Eligible 1st of the month following 60 days from hire date:
    • o PPSI pays 50% of employee premium only
    • o The employee has the option to add dependent to coverage
  • Colonial Life supplemental benefits – Eligible from date of hire:
    o Life Insurance
    o Short Term Disability
    o Accident Insurance
    o Cancer
    o Hospital Confinement Indemnity Insurance
    o Specified Critical Illness Insurance
  • Dental insurance (Anthem HealthKeepers) – Eligible 1st of the month following 60 days from hire date:
    o PPSI pays 50% of employee premium only
    o The employee has the option to add dependent to coverage
  • Paid Time Off (PTO) – available 90 days from date of hire:
    o 42 hours of PTO
    o Each year on the date of hire anniversary employee receives 56 hours.
    o The maximum leave balance is 112 hours.
    o After 5 years of service, the employee receives 96 hours each year.
  • Paid Holidays – available 90 days from date of hire:
    o New Year’s Day
    o Memorial Day
    o Labor Day
    o Independence Day
    o Thanksgiving
    o Christmas

Customer Service Representative (CSR)/Dispatcher

Main Responsibilities:  

  • Working in a fast-paced, stressful environment 
  • Answering, prioritizing and scheduling incoming calls 
  • Keeping track of the schedules as they change throughout the day 
  • Communicating any updates to technicians  
  • Tracking technicians’ pending tasks and making sure they are completed in a timely fashion 
  • Calling customers to follow up on recent service calls 
  • Responding to and resolving customer inquiries or issues in a prompt, courteous manner 
  • Reviewing invoices, payments and estimates for accuracy 

Qualifications: 

  • At least one year of CSR/Dispatcher experience in a service trade (Plumbing, HVAC, Electrical, etc.) is preferred 
  • Strong attention to detail 
  • Strong verbal and written communication skills  
  • Strong decision-making abilities 
  • Must be well organized, have great follow up, and be able to multi-task efficiently in a fast-paced office 
  • Working as a team player with co-workers 
  • Must have exceptional customer service (pleasant telephone demeanor, ability to communicate clearly with customer, show empathy when responding to customer’s needs) 
  • Familiarity with ServiceTitan software is a plus, but not required 

Education:  

  • A high school diploma or equivalent is required.